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Klaus Schmitt - Wrong shipping   December 22, 2011

I (from Austria) have ordered PING G20 graphite irons and received steel shafts. I have tried several times to contact the company via fax or email, where I asked for an exchange. No response. The good message - the graphite irons are on the way to me (without any comment). The bad message- I have to pay the taxes twice. I have asked for an adress where I can send the steel shafts back to the US. Of course I dont want to pay for the return and want the tax back. Several emails, again no response.

I can not understand the practice of Edwin Watts company, to ignore all my attempts to get contact.